Privacy Policy

At The Beaver Inn, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use and safeguard your personal information when you visit our website: https://www.beaverinn.co.uk, make a booking, or contact us directly.

1. Who We Are

The Beaver Inn is a historic pub and restaurant located in Appledore, Devon, offering food, drink, live music, and accommodation. This policy explains how we handle any personal data you provide to us through our website, by telephone, or in person.

2. Information We Collect

We may collect the following types of personal information:

Full name
Contact details (email address, telephone number)
Booking or reservation details
Payment details (processed securely via third-party providers)
Any special requests or dietary requirements you share
Information automatically collected through cookies (e.g. IP address, browser type)

If you submit a contact form or sign up to any newsletters, we may also collect optional information such as preferences or feedback.

3. How We Use Your Information

We use your data to:

Manage table and accommodation bookings
Respond to enquiries or special requests
Provide customer service and improve user experience
Process payments and send booking confirmations
Comply with legal obligations (e.g. accounting or public safety)

We do not share your personal information with third parties for marketing purposes without your consent.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data under the following legal bases:

Contract – to fulfil a reservation or enquiry
Legal obligation – to meet financial, licensing or public health requirements
Legitimate interests – for running and improving our business
Consent – for optional communication such as newsletters or event invitations

5. Data Sharing

We may share your personal data with trusted service providers when necessary, such as:

Online booking platforms
Payment processors (e.g. card payment services)
Regulatory authorities (when legally required)

All third parties are required to handle your data securely and lawfully.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access or disclosure. Payment details are never stored directly on our website.

7. Retention of Data

We retain your personal data only for as long as needed to fulfil the purpose it was collected for, or as required for legal or tax obligations.

8. Your Rights

You have the following rights under the UK GDPR:

To access the personal data we hold about you
To request correction of inaccurate or incomplete data
To request deletion of your data, where appropriate
To object to or restrict processing of your data
To withdraw consent at any time (where applicable)
To lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

9. Cookies and Website Use

Our website may use cookies to improve user experience and analyse website traffic. By continuing to browse the site, you are agreeing to our use of cookies. You can manage or disable cookies in your browser settings.

10. Contact Us

If you have any questions or concerns regarding your personal data, please contact:

The Beaver Inn
Irsha Street, Appledore, Devon, EX39 1RY
Email: info@beaverinn.co.uk
Telephone: 01237 474822
Website: https://www.beaverinn.co.uk

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be published on this page with the revised date.